Terms of Service

These Terms of Service (“Terms”) govern your access to and use of SabNode’s websites, apps and products (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organisation, you represent that you are authorised to bind it.

• You must provide accurate information and keep your credentials secure.
• You are responsible for all activity under your account and workspace.
• You must be at least 18 and use the Service only for lawful business purposes.
• Notify us promptly of any unauthorised use or security breach.

• Paid plans and usage-metered features (messaging, calls, credits) are billed as described at checkout and in your workspace wallet.
• Fees are exclusive of taxes unless stated; you are responsible for applicable taxes.
• Subscriptions renew per the plan you choose; wallet balances and credits are consumed as you use metered features and are non-transferable.
• Except where required by law, fees and consumed credits are non-refundable. We may change pricing with prior notice for future terms.

You agree not to, and not to allow others to:

• Send spam, unsolicited or unlawful messages, or violate anti-spam or telecom laws;
• Upload malware, or attempt to breach, probe or overload the Service;
• Infringe intellectual-property or privacy rights, or process data without a lawful basis and consent;
• Reverse-engineer, resell or misrepresent the Service; or
• Use the Service to harass, defraud or harm others.

We may suspend or limit accounts that violate this section or create risk to the Service or others.

When you use WhatsApp, Meta, SMS, email or calling through SabNode, you must comply with the applicable platform, carrier and regulatory rules — including Meta/WhatsApp Business policies, recipient opt-in/consent, DLT/sender registration and do-not-disturb requirements. You are responsible for the content you send and for obtaining consent from your recipients.

You retain all rights to the content and data you submit. You grant SabNode a limited licence to host and process it solely to provide the Service and as instructed by you. Our handling of personal data you process is governed by our Data Processing Agreement.

The Service, including its software, design, trademarks and content (excluding your data), is owned by SabNode and its licensors and protected by law. We grant you a non-exclusive, non-transferable right to use the Service during your subscription. No other rights are granted.

The Service integrates with third-party platforms and providers. Your use of those services is subject to their terms, and we are not responsible for their acts, availability or content.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that message delivery is guaranteed by underlying carriers and platforms.

To the maximum extent permitted by law, SabNode will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our aggregate liability arising out of or relating to the Service will not exceed the amount you paid to SabNode in the three (3) months before the event giving rise to the claim.

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, legal requirements or risk to the Service. On termination, your right to use the Service ends and we will make your data available for export for a reasonable period before deletion, as described in your DPA.

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. The courts at our registered location will have exclusive jurisdiction, unless a mandatory law provides otherwise.

We may update these Terms from time to time. We will post the updated version here with a new date and, for material changes, provide notice. Continued use after changes take effect means you accept the revised Terms.

Questions about these Terms? Email legal@sabnode.com or contact us.